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FOSSean Technologies Technical Support Subscriptions make it easier to manage today's complex IT systems. By subscribing, you'll receive the latest information and resources, including latest open source software, advanced technical resources, exclusive on-site support and much more. Get comprehensive strategy consultation for successful Open Source deployments in your organization. Solve your business problems and maximize productivity by subscribing today!
  
   
Linux Server Support
   
You can rest assured knowing that your Linux servers are thoroughly cared for with our top of the line support services. Our Linux Server Support plan is committed to provide fast recovery from failure and minimal disruption to your business operations.
Linux server support subscriptions are available on a per-system annual basis. There are two subscription editions: software and comprehensive - each with varying support levels and features listed below:-
   

Software Comprehensive
Linux operating system installation and configuration
Server software installation and configuration*
Phone support
Email support
Remote server administration
On-site support
Software updates
Hardware component diagnostics & troubleshooting
Zero labour charge for server CPU hardware
component upgrade and repair works
Cost free faulty server CPU hardware component replacement
Support response time 1 business day 1 business day
   *Selected open source software products only
  
  
Desktop Support
   
Ideal for keeping PC desktops and workstations up and running quickly when problem strikes. Obtain true peace of mind with top class support and protection for your PC investments.
Desktop support subscriptions are available on a per-system annual basis. There are two subscription editions: software and comprehensive - each with varying support levels and features listed below:-
  

Software Comprehensive
PC operating system troubleshooting
PC operating system installation and configuration
General PC networking services configuration
PC operating system patches and updates installation
Desktop applications installation*
Phone support
Email support
On-site support
Hardware component diagnostics & troubleshooting
Zero labour charge for CPU hardware
component upgrade and repair works
Cost free faulty CPU hardware component replacement
Support response time 2 business days 2 business days
   *Selected application software products only


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